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"We have the most powerful tool known to man at our constant beck and call. Yet most of us simply forget to use it."

How do you get your folks to - - -
1. do things right, each and every time?
2. see each person as one of the "big people"?
3. preserve that last box even when they're starving?

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Incentive systems don't do it. Neither does performance measurement. Nor sanctions. They don't work because each one requires you to hover over shoulders, enforcing things. None of them triggers a long term change that makes excellence a self-sustaining phenomena.

You know what does do it, though? Basic human decency. It creates a safe harbor, where your peers are actually your peers. You actually help each other, cheer for each other, comfort each other, inspire each other, demand the best from each other ---- you know, do all the things you only see in textbooks and orientation films.

Let Susie introduce your group to the radical concept of Human Decency, and how to pull it off.