Topic
Human Decency: The Radical Concept

Other Seminar Leaders

In the movie "Cast Away", Tom Hanks plays a Federal Express employee who refused to open a box entrusted to his care, even though he was marooned on a dessert island for four long years. In spite of typhoons and blistering heat, constant hunger and thirst, long hours, fatigue, isolation and mind-numbing boredom --- Tom still kept that box intact.

He finally escaped from the island and returned to civilization, and the movie closes with Tom delivering that one package - in the hinterland of Texas. Why? Because he is, after all, a FedEx guy ---- and that's what they do, come hell or high water.

What would you give,
to have a FedEx guy working for you?

Susie Crews has spent her life as a FedEx kinda guy - even though she's never worked for Federal Express --- and she's definitely not a guy. But, she does have the tenacity of a bulldog. And she commits to the details of an enterprise, and builds a winning corporate culture from the ground up. Tom would be proud.

Susie got her start in life with Ma Bell. Then she moved into insurance and real estate. She was a turn-around property manager for E.F. Hutton, back when people listened every time old E.F. spoke. She was personal asistant to the group Vice President of American Express, and served as Human Resource Adminstrator and regional Training Coordinator for Turner Construction Company, the 6th largest general contractor in the world. She has been the President of Wordcrafter's Literary Agency since 1995, where she shepherds the works of innovative business authors. And in each and every endeavor, her success has resided in the details.

"I admire the 'Big Picture' guys", says Susie,"I really do. But without someone to deliver the goods, any big picture gets fuzzy real quick."

"Young lady, you are clearly above average. I spent the entire time with a silly grin on my face ... and you never even told a joke. What is this effect you have on an audience?"
Arthur E. Anderson - Internal Auditor